The terms for using this site and requesting moving help.

Using the website

The website provides general information about inNout Movers, service areas, moving services, contact options, and quote requests. Website content is for planning and informational use and does not create a guaranteed booking, price, delivery time, or service commitment by itself.

Quotes and estimates

A moving quote depends on the information available when the quote is prepared. Actual price, timing, and crew needs can change if the move scope changes or if important details were missing.

Details that affect a quote

Addresses, inventory, move size, stairs, elevators, walking distance, parking, date, time window, packing needs, storage stops, furniture assembly, heavy items, specialty items, and extra stops.

Written scope controls

If a written estimate, booking confirmation, bill of lading, or other move document conflicts with general website content, the written move document controls for that job.

No hidden-scope guarantee

A quote cannot cover undisclosed inventory, blocked access, unlisted flights of stairs, added stops, extra packing, or conditions that are materially different from what was provided before booking.

Customer responsibilities

Accurate move information

Provide complete and accurate details about addresses, inventory, access, building rules, elevator reservations, parking, fragile items, and special handling needs.

Access and readiness

Have parking, gates, loading zones, elevator reservations, building certificates, keys, and safe walkways ready before the crew arrives.

Items to keep with you

Keep cash, jewelry, medication, personal documents, passports, keys, irreplaceable items, and other high-value personal essentials with you unless a written agreement says otherwise.

Restricted items

Do not ask the crew to move hazardous materials, illegal items, perishable food, live animals, open liquids, or items that cannot be safely or lawfully transported.

Scheduling, payment, and changes

Move availability depends on crew schedule, route, weather, traffic, service area, and job scope. Arrival windows are estimates, not guarantees, unless a written agreement states otherwise.

Payment terms are confirmed when the move is booked. Unless another written arrangement applies, payment is collected at the end of the move.

If you need to cancel, reschedule, add stops, add services, or change the move size, contact us as soon as possible so the schedule and quote can be reviewed.

Valuation, claims, and damage reporting

Mover liability, valuation, and claims handling depend on applicable law and the written move documents for the job. Ask about valuation and protection options before move day, especially for fragile, high-value, antique, or specialty items.

Report any concern as soon as possible with photos, a description of the item, and the job details so the issue can be reviewed.

Third-party links and tools

The website may link to maps, review platforms, government resources, social profiles, payment tools, analytics tools, call tracking tools, or other third-party services. Those services are controlled by their own owners and may have separate terms and privacy practices.

Website availability and content

We work to keep the website accurate and available, but site content may contain errors, become outdated, or be temporarily unavailable. We may update service descriptions, pages, routes, policies, pricing language, and these terms at any time.

Limitation of liability

To the fullest extent permitted by law, inNout Movers is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from website use. Moving-service liability is governed by the written move documents and applicable law.

Governing law

These terms are governed by Texas law, without regard to conflict-of-law rules. Any dispute connected to website use or services should be handled in the appropriate state or federal forum in Texas unless a written move document provides a different process.

Contact us

For terms questions, email innoutmovers@yahoo.com or call (512) 825-0777.